Job Description

Mississauga, ON
L5M 6T9
Salary
29.00 hourly / 35 hours per Week
Terms of employment
Permanent employment
Full time
Day, Evening, Morning
Start dateStarts as soon as possible
vacancies2 vacancies
Verified
SourceJob Bank #2567339
Overview
Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 to less than 7 months

Responsibilities
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties

Required languages: English

Education level: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Required skills: Excellent oral communication, Excellent written communication, Interpersonal awareness, Team player

Closest intersection: L5M 6T9