Job Description

Job Title: Jewelry Department Supervisor (NOC: 62010)
Employer: Westshore Jewelry
Location: 730 Goldstream Avenue Victoria, BC V9B 2X3
Wage: 24 /hr for 35 hrs per week
Vacancy: 1
Employment groups to include: persons with disabilities, indigenous, newcomers to Canada, student, and vulnerable youth
Terms of employment: Term or contract
Start Date: as soon as possible

Job Requirements:

Languages
• English

Education
• Completion of secondary education

Experience
• At least 1 year to less than 2 years of work experience as a sales supervisor or any related field.

Duties:
• Monitor sales activities to ensure that customers receives satisfactory service.
• Assign staff to specific duties.
• Instruct staff on how to handle difficult and complicated sales
• Complete fine jewelry inventory processes such as final end of day count and beginning of day count.
• Train and coach new associates.
• Supervise and coordinate sales staff and cashiers to ensure smooth operations.
• Assigns sales workers to duties and prepare work schedules
• Authorize payments and oversee the return of merchandise as necessary.
• Resolve issues that may arise including customer request, complaints, and supply shortages.
• Prepare reports regarding sales volumes, merchandising and personnel matters to inform decision-making.
• May perform the same duties as workers supervised to support the team as needed.

Computer and technology knowledge
• iOS
• MS Outlook
• Social Media
• Search Engine Optimization

Work Conditions

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Ability to distinguish between colours
• Standing for extended periods

Personal Suitability
• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative
• Judgement
• Ability to multitask

How to Apply:
• Email: [email protected]

Required languages: English

Education level: Completion of secondary education

Required skills: At least 1 year to less than 2 years of work experience as a sales supervisor or any related field.

Closest intersection: Goldstream