Job Description

Food Services Manager
Kappo Sato

Job Details:
Location: Toronto, ON
Salary: $37.00 hourly for 30 hours per week
1 Vacancy
Employment groups: Youth, Persons with disabilities, Indigenous people, Newcomers to Canada
Terms of employment: Permanent Full-Time
Start date: As soon as possible
Employment conditions: Day, Evening, Night, Weekend, Overtime

Qualifications:
– Ability to communicate orally and in writing in English is required;
– Completion of secondary (high) school is required;
– 3 years to less than 5 years of progressive experience in the food service sector, including supervisory or management experience in a full-service restaurant environment, is required;
– Experience overseeing restaurant operations in an upscale Japanese or fine-dining establishment is an asset.

Job duties:
– Plan, organize, direct, control and evaluate daily operations;
– Determine type of services to be offered and implement operational procedures;
– Estimate the price of products and services;
– Recruit, train and supervise staff according to the operating standards and hiring and training practices of Kappo Sato;
– Set staff work schedules, monitor staff performance, provide coaching and feedback, and conduct regular performance reviews;
– Monitor revenues and modify procedures and prices;
– Ensure health and safety of employees are properly protected according to the health and safety standards of Kappo Sato;
– Negotiate arrangements with suppliers for food and other supplies;
– Develop, implement and analyze budgets;
– Participate in marketing plans and implementation;
– Address customers’ complaints or concerns;
– Provide exceptional customer service and coordinate with front-of-house and kitchen teams to ensure efficient restaurant operations;
– Oversee inventory management, including monitoring inventory levels, ordering supplies, controlling food costs, and maintaining accurate inventory records.

Other information:
– Ability to Supervise: 11 to 15 people;
– Transportation/Travel Information: Public transportation is available;
– Work conditions and physical capabilities: Fast-paced environment, Work under pressure, Attention to detail;
– Personal suitability: Accurate, Client focus, Efficient interpersonal skills, Flexibility, Reliability:
– Business Address: 575 Mount Pleasant Road, Toronto, ON M4S 2M5.

How to Apply:
By e-mail: [email protected]

Required languages: Ability to communicate orally and in writing in English is required.

Education level: Completion of secondary (high) school is required.

Required skills: 3 years to less than 5 years of progressive experience in the food service sector, including supervisory or management experience in a full-service restaurant environment, is required.

Closest intersection: Mount Pleasant Road and Belsize Drive