Job Description

Job details
• Location Grand Bend, ON N0M 1T0
• Salary $16.55 to 20.00 hourly (To be negotiated) / 35.00 to 44.00 hours per Week
• Terms of employment Permanent employment Full time
• Start date Starts as soon as possible
• vacancies2 vacancies
Overview
Languages
English
Education
• Secondary (high) school graduation certificate

Experience
Experience an asset

Work setting
• Hotel, motel, resort

Responsibilities
Tasks
• Investigate complaints and claims
• Register arriving guests and assign rooms
• Process group arrivals and departures
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests’ departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Provide customer service

Experience and specialization
Computer and technology knowledge
• Multi-line switchboard
• Word processing software
• Central reservation system (CRS)
• Spreadsheet
• Internet

Additional information
Security and safety
• Criminal record check

Transportation/travel information
• Public transportation is available

Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Work under pressure

Personal suitability
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Resourcefulness

Employment groups Help – Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for youthsSupport for Indigenous people
Who can apply to this job?
Only apply to this job if:
• You are a Canadian citizen, a permanent or a temporary resident of Canada.
• You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
[email protected]

Required languages: English

Education level: • Secondary (high) school graduation certificate

Required skills: • Investigate complaints and claims • Register arriving guests and assign rooms • Process group arrivals and departures • Provide information on hotel facilities and services • Provide general information about points of interest in the area • Process guests' departures, calculate charges and receive payments • Maintain an inventory of vacancies, reservations and room assignments • Clerical duties (i.e. faxing, filing, photocopying) • Answer telephone and relay telephone calls and messages • Assist clients/guests with special needs • Provide customer service

Closest intersection: Grand Bend, ON N0M 1T0