Job Description

We are looking for Full time position as Help desk technician. Please find the details below;

Company Name: SellPhone Lab Inc
Job Location: 6412, 46 Street, Olds, AB T4H 1M6

Salary: $28.00 to 30.00 hourly / 30 to 40 hours per Week
Job Title: Help desk technician
Language: English
Experience: 1 year to less than 2 years
Work setting: Computer hardware or software retailer/wholesaler
-Help desk

Number of Job Positions open: 1
Job Type: Full-Time Permanent
Starting Date of Employment: As soon as possible
Minimum Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Computer technology/computer systems technology Information technology

The job duties are described below:

-Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
-Consult user guides, technical manuals and other documents to research and implement solutions
-Provide advice and training to users in response to identified difficulties
-Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-Supervise other technical support workers in this group
-Provide business systems, network and Internet support to users in response to identified difficulties
-Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
-Perform Web-server backup and recovery operations

Additional information: Personal suitability
-Client focus/ Efficient interpersonal skills
-Initiative/ Organized/ Time management

Benefits: Other benefits
-Free parking available

How to Apply: Please send your resumes to [email protected]

Required languages: English

Education level: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Computer technology/computer systems technology Information technology

Required skills: Initiative/ Organized/ Time management

Closest intersection: 6412, 46 Street,