Job Description

Restaurant Manager (NOC 60030) – GINKGOS RESTAURANT
Location: 9140 Young Rd, Chilliwack, BC V2P 4R4

38.50 hourly, 40 hours per Week
Permanent position
English required, Mandarin as asset
College diploma required
Two years of relevant experience needed
Apply by Email: [email protected]

Main Duties and Responsibilities:
• Oversee the daily operations of the restaurant to ensure efficient and consistent service.
• Develop and maintain operating procedures for food preparation, customer service, cleanliness, and workplace safety.
• Hire, train, supervise, and support restaurant employees.
• Prepare staff schedules, assign duties, and evaluate employee performance.
• Monitor inventory levels, place supply orders, and maintain relationships with vendors.
• Track sales, labor costs, expenses, and other operational results to support profitability.
• Respond to customer concerns and resolve service issues in a professional manner.
• Ensure the restaurant complies with food safety, health, sanitation, and occupational safety requirements.
• Review menu pricing, service methods, and workflow procedures when operational improvements are required.
• Coordinate catering orders, group bookings, and special events when applicable.

Required languages: English

Education level: College diploma required

Required skills: • Strong leadership and staff supervision skills • Excellent customer service and conflict-resolution skills • Ability to hire, train, coach, and evaluate employees • Strong organizational and time-management skills • Staff scheduling and workload planning skills • Inventory control and supply-ordering skills • Basic budgeting, sales tracking, and cost-control skills • Knowledge of food safety, sanitation, and workplace safety procedures • Ability to develop and follow restaurant operating procedures • Strong communication and interpersonal skills • Problem-solving and decision-making abilities • Ability to work efficiently in a fast-paced environment • Vendor coordination and relationship-management skills • Ability to coordinate catering orders, group bookings, and special events • Basic computer and POS system skills

Closest intersection: Young Rd @ Second Ave