Job Description

hotel front desk clerk
Employer details: VICTORIA AYR PORT HOTEL LTD.
Job details
• Location: Sidney, BCV8L 1X1
• Work location: Hybrid
• Salary19.69 hourly / 30.00 to 40.00 hours per week
• Terms of employment: Permanent employment: Full time
• Early morning, Evening, Flexible hours, Morning, Night, Day, Weekend, Overtime required, Overtime available
• Starts as soon as possible
• Benefits: Health benefits, Financial benefits, Other benefits
• vacancies1 vacancy
Overview
Languages
English
Education
• Secondary (high) school graduation certificate
• or equivalent experience
Experience
1 year to less than 2 years
Hybrid
Work must be completed both in person and remotely.
Green job
The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.
Work setting
• Hotel, motel, resort
Responsibilities
Tasks
• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Exchange foreign currency
• Process guests’ departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service
Experience and specialization
Computer and technology knowledge
• Word processing software
• Computerized bookkeeping system
• Internet
Type of experience
• Call centre
Specialization or experience
• Specialized environmental skills and knowledge
Additional information
Security and safety
• Criminal record check
Transportation/travel information
• Travel expenses paid by employer
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Work under pressure
Personal suitability
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Resourcefulness
Benefits
Health benefits
• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits
Financial benefits
• Life insurance
Other benefits
• Transportation provided by employer
• Parking available
Who can apply for this job?
The employer accepts applications from:
• Canadian citizens and permanent or temporary residents of Canada
• other candidates, with or without a valid Canadian work permit
How to apply
Direct Apply
By Direct Apply
By email
[email protected]
Include this reference number in your application
Job Posting Reference
How-to-apply instructions
Here is what you must include in your application:
• Cover letter
• References attesting experience
• Letter of recommendation
• Proof of the requested certifications

Required languages: English

Education level: High School Graduate Certificate

Required skills: Computer

Closest intersection: Patricia Highway to Sidney BC