Job Description

Position: User Support Technician
Employer details: RV Design & Consultancy Ltd.

Job details
Location: Concord, ON, L4K 5Y2
Workplace information: On site
Salary: 34.15 hourly / 40 hours per Week
Terms of employment: Permanent employment, Full time, Starts as soon as possible
Benefits: Financial benefits, Other benefits
vacancies: 1 vacancy

Overview
Languages: English
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 1 year to less than 2 years
On site: Work must be completed at the physical location. There is no option to work remotely.
Work setting: Architecture and IT services

Benefits
Financial benefits
Bonus
Other benefits
Parking available
Wellness program

Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities
Support for newcomers and refugees
Support for youths
Support for Veterans
Support for Indigenous people
Support for mature workers
Supports for visible minorities

Who can apply to this job?
Only apply to this job if:
You are a Canadian citizen, a permanent or a temporary resident of Canada.
You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply
Direct Apply
By Direct Apply

By email
[email protected]

Include this reference number in your application
RVD&C-UST01

Required languages: English

Education level: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 year in IT sector

Required skills: Experience requires: 1 year to less than 2 years; Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents No supervision responsibility Experience and specialization Computer and technology knowledge 3D graphic software Web service design Software development Computer-aided design (CAD)

Additional skills / Assets: Work conditions and physical capabilities Fast-paced environment Tight deadlines Repetitive tasks Sitting Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Ability to multitask Time management Honesty Integrity

Closest intersection: Langstaff Rd and Jane St