Job Description

Overview:
We are seeking 2 dedicated and customer-oriented individuals to join our team as a Food and Beverage manager Assistants. As a Food and Beverage manager Assistant, you will play a crucial role in ensuring the smooth operation of our food service department, providing exceptional service to our guests.

Responsibilities:
– Provide excellent customer service, addressing guest inquiries and concerns
– Assist in supervising staff, ensuring efficient workflow and adherence to food safety protocols
– Conduct interviews for potential new hires, assessing their qualifications and suitability for the role
– Collaborate with other team members to create a positive and welcoming atmosphere for guests
– Handle cash transactions accurately and efficiently

Plan, organize, direct, control and evaluate daily operations

Supervise staff , Train staff, Determine type of services to be offered and implement operational procedures ,Balance cash and complete balance sheets, cash reports and related forms ,Conduct performance reviews ,Cost products and services ,Organize and maintain inventory ,Ensure health and safety regulations are followed ,Negotiate with clients for catering or use of facilities ,Develop, implement and analyse budgets ,Participate in marketing plans and implementation ,Set staff work schedules and monitor staff performance ,Leading/instructing individuals ,Address customers’ complaints or concerns

Provide customer service .Recruit, train and supervise staff

Required languages: English

Education level: Bachelor

Required skills: - Strong customer service skills, with the ability to handle guest inquiries and resolve issues promptly - Knowledge of kitchen operations and food preparation techniques - Previous experience in the hospitality industry is preferred - Ability to work in a fast-paced environment while maintaining attention to detail - Familiarity with food safety regulations and procedures - Excellent communication skills, both verbal and written - Strong organizational and multitasking abilities

Additional skills / Assets: Experience and specialization,: Computer and technology knowledge, Electronic cash register, MS Excel, MS Office, MS Outlook, MS Windows, MS Word, Point of sale system, Spreadsheet

Closest intersection: Capilano Road and Marine drive