Job Description

Outgoing individual with strong customer service and leadership skill. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. If this sounds like you, email your resume with cover letter to [email protected].
WORK CONDITIONS AND PHYSICAL CAPABILITIES:
Standing for extended periods; Fast-paced environment; Work under pressure; Attention to detail; Repetitive tasks; Physically demanding.

Hiring for 2 positions.

What is expected of you? As a Restaurant Supervisor

“*Oversee all front and back of the house restaurant operations in the absence of the manager.

* Delivering genuine hospitality and exceptional guest experience

* Ensure all Mary Brown’s operational and administrative procedures and standards are adhered to

* Respond to customer complaints tactfully and professionally

* Maintain quality control for all food served

* Assist in staff evaluations and provide feedback to improve the customer’s experience

* Organize the prepping and cooking of food to ensure the highest quality possible

* Work in different positions to help deliver the best customer service experience

* Oversee health code compliance and sanitation standards

* Seek ways to cut waste and decrease operational costs

* Under the guidance of the manager, train new employees and provide ongoing training for all staff

* Complete administrative duties as assigned by the manager

* Committed to working full time in a challenging fast paced retail environment

* Great communication and interpersonal skills

* Highly organized and proficient in time management

* Proficient in MS Office and Point of Sales software is an asse

* A strong knowledge of health and safety and foods standards.

Required languages: ENGLISH

Education level: SECONDARY SCHOOL CERTIFICATE

Required skills: Personal Suitability: Effective interpersonal skills; Team player; Excellent oral communication; Flexibility; Client focus; Address customers complaints and concerns

Closest intersection: 3650 Hammonds Plains Road