Job Description

Job Description
If you’re passionate about helping others and are known for your excellent communication and people skills, we may be a good fit!

As a Sales & Customer Service agent, you’ll become a trusted advisor in helping Canadians protect the things they care about. We’ll provide you the mentorship and training as you pursue your career goals, and your success will be recognized with our annual bonus plan and accelerated career path which will provide you with an opportunity for promotion after six months in the role.

What you’ll do here:

Play a key role in providing the best possible protection for our clients’ most valuable assets by advising them to make informed choices, answering their product questions and advising on next steps
Analyze customer needs and promote and cross-sell products and services
Accept and process changes in payment methods
Handle phone and email inquiries from existing clients in a professional and timely manner
What you bring to the table:

Bilingualism (English-French) is a definite asset
Minimum one year of customer service experience in a call centre environment
Previous sales experience a strong asset
A natural communicator and understand how to listen and empathize with others
Tech-savvy and comfortable working between different systems
Ability to multi-task and stay cool under pressure
Must be willing to study for and pass the provincial exam to obtain your insurance license
No Canadian work experience required however must be eligible to work in Canada
This role requires you to:

Be available to work Monday to Friday between the hours of 8:00am – 8:00pm and Saturdays from 8:00am – 5:00pm
During the first year with us, you will be required to work every Saturday. After the first 12 months, they will be in 1 of 5-week rotation.
During the first year with us, we will ask you to work on statutory holidays and you will be compensated according to labor standards.
Check out the below link to find out more on working for Belairdirect!

1 million reasons to work at belairdirect – YouTube

#LI- Hybrid

Required languages: English

Education level: N/A

Required skills: communication, problem-solving, tech savy, data entry, organizational, customer service, detail oriented

Closest intersection: Factory ln & Forest Rd