Job Description

Company Profile

Our business specializes in key cutting locksmith services, knife sharpening, watch and fob battery replacement, engraving, and custom branding on items like t-shirts, mugs, knives, and pens. We cater to both individual and corporate clients, offering personalized solutions to meet their diverse needs. With a focus on quality and customer satisfaction, we provide convenient and reliable services to ensure security, functionality, and customization for our valued customers.

We are looking for a Sales Associate NOC 64110

Duties and responsibilities as Sales Associate:

– Providing exceptional customer service by greeting customers, assisting them in finding products, answering their questions, and resolving any concerns or complaints they may have.
– Developing a thorough understanding of the products or services offered by the store, including features, benefits, and pricing, to effectively assist customers in making purchasing decisions.
– Actively engaging with customers to promote products or services, upselling or cross-selling items to increase sales revenue, and meeting or exceeding sales targets set by management.
– Assisting in maintaining accurate inventory records, restocking shelves, and ensuring products are properly displayed to maximize sales opportunities.
– Processing sales transactions, handling cash, credit, or debit card payments accurately, and maintaining a balanced cash drawer at the end of each shift.
– Participating in the arrangement and presentation of merchandise according to store guidelines, including setting up displays and ensuring the overall cleanliness and organization of the store.
– Building rapport with customers to foster loyalty and repeat business, including following up on inquiries or purchases to ensure customer satisfaction.
– Working effectively with other team members to achieve common goals, such as assisting with tasks like restocking, cleaning, or assisting colleagues during busy periods.
– Monitoring for theft or fraudulent activity, following store policies and procedures for security and loss prevention, and reporting any incidents or suspicious behavior to management.
– Adhering to all company policies and procedures, including those related to safety, security, and regulatory compliance, to maintain a safe and legal work environment.
– Participating in training programs or workshops to improve product knowledge, sales techniques, and customer service skills, and staying updated on industry trends and best practices.
– Completing administrative duties as assigned, such as maintaining sales records, processing returns or exchanges, and assisting with inventory audits.

Job requirement

Education: High School
Experience : 1 year to 2 years
Language : English
Wages: $19.00 to $20.00 per hour

Required languages: English

Education level: High School Degree

Required skills: Team Player

Closest intersection: Lynn Valley road and Valley Center Ave