Job Description

If you are interested in challenging and innovative work, excited about teamwork and collaboration and wanting to join a growing company, this job is for you!

Join us today to Hercules Moving Company Inc. and become one of a member of our growing team where everyone treated like a family member.

Job Duties

An Operations Officer works in fast-paced, high-pressure environments and must be willing to take initiative to proactively solve conflicts and address issues. Operations Officer performs duties as follows:

• Develop and administer office policies by establishing and following against proprietary standards.
• Maintain office departments’ efficiency by planning and implementing office systems, layouts and equipment procurements.
• Complete operational requirements by scheduling and assigning office employees and follow up on work results, organize meetings, provide reports on sales, administrative plus sub departments to board of directors;
• Act as the main liaison between different units in the business; to expedite the processes of the arrangements and communications between different departments: administrative, operation, finance, marketing
• Maintain office staff job results by monitoring daily, weekly and monthly performance indicators to ensure that departments’ work clerks are meeting critical performance targets and enforcing the safety standards and regulations of the company.
• Ensure all administrative files are kept and maintained in an organized manner, electronically and safely.
• Develop and provide orientation procedures and training sessions for new and existing employees.
• Proactively solve conflicts and address issues that could occur between employees, office staff and management and vice versa.
• Provide guidance to employees regarding company policies, processes and procedures and optimize compliance.
• Assist safety department in maintaining and developing safety standards in all company locations, including warehouse and prepare reports about polices to the office manager.
• Work with enterprise resource, planning software.
• Provide support in achieving financial objectives by preparing an annual budget, monthly budget, scheduling expenditures, analyzing variances, initiating corrective actions.
• Prepare purchase orders for a variety of office supplies from multiple vendors and keep an accurate electronic inventory of items needed.
• Monitor, coordinate and communicate the strategic objectives of the business and liaise with management subsequently.
• Available to travel nationally to visit existing and future branches.

Hours: Full-time 35 h /week
Salary: $36.5 /h
Vacation: 2 weeks

Required languages: English

Education level: secondary school

Required skills: Qualifications • 3–5 years of progressive experience in office management, administrative management, or operations coordination. • 3-5 years of experience in logistics, or operations-driven environments. • Experience in a multi-location or growing organization is an asset. • Experience or understanding in the accounting field. • Experience or understanding in the Human Resources field. • Strong knowledge of office systems, workflows, and administrative best practices, document management and electronic filing systems. • Proficiency in ERP systems and business software. • Ability to prepare operational and performance reports, inventory records, management and board-level summaries. • Demonstrated ability to lead, train, and orient new and existing staff, monitor performance indicators, resolve workplace conflicts professionally and proactively. • Strong organizational, time-management, and problem-solving skills. • Working knowledge of workplace safety standards and regulatory compliance, company policy enforcement and risk mitigation. • High level of discretion and professionalism in handling confidential information. • Ability to manage multiple priorities in a fast-paced environment. • Willingness and ability to travel nationally as required. • Excellent communication skills, flexibility and ability to work in a team environment. • Positive attitude, and interpersonal skills. • Ability to acquire new technical, analytical, and software skills quickly.

Closest intersection: Dufferin Street and Steeles Ave. West