Job Description

Franchise Management Inc. (FMI) is one of the largest Franchise Operators in North America, owning and operating several stores of KFC among other fast-food stores such as Pizza Hut, Panera Bread, Taco Bell and Burger King across different provinces and states.

FMI Atlantic Inc has embarked on a major expansion for their KFC restaurants in Ontario. The business address is 417, Connell Street Woodstock New Brunswick E7M 5G5. We are currently hiring a Shift Manager at our KFC store at Timmins in Ontario.

Employment requirements
• Secondary School
• 6 – 12 months of supervisory work experience in food preparation or service is required
OR Any other relevant equivalent qualification
• Available to work on flexible shifts, nights and week-ends
• Ability to work in a fast-paced environment and remain calm under pressure
• Self-motivated, active team player and demonstrates initiative
• Results/service oriented
• Excellent work ethic and demonstrates integrity
• Ability to lift weight up to 50 pounds
• Administrative ability
• Thorough knowledge of all store equipment (including but not
limited to cash registers, food preparation equipment, etc.), and of
relevant policies and procedures.
• Excellent interpersonal skills and communication skills – written
and verbal
• Language: English

Duties & Responsibilities
• Willing to work a position on the floor while coaching the team to
achieve daily KPIs.
• Supervise, motivate and train team members with their tasks
and responsibilities, sanitation and safety procedures;
• Plan, establish work schedules and procedures and coordinate
the day-to-day activities of team members;
• Provide positive recognition and corrective coaching when
appropriate;
• Provide input to RGM when performance issues arise;
• Ensure team members provide the highest possible level of
customer satisfaction through service and product quality;
• Assist team members with tasks as needed to ensure complete
customer satisfaction;
• Initiate necessary actions to correct customer complaints and
escalate any major issues to RGM;
• Ensure team members are properly executing current
promotions and new products during the shift;
• Ensure team member uniforms and appearances are neat,
professional, clean at all times and meet necessary requirements;
• Ensure proper staffing and deployment throughout the shift to
match business needs;
• Monitors, keep records and maintains correct inventory levels
(product & supply) and notifies management when levels are low;
• Assists with ordering of ingredients and supplies as assigned;
• Ensure restaurant is ready for peak revenue periods by utilizing
appropriate planning and projection tools;
• Assists in ensuring sales and profit targets are met;
• Ensure Occupational Safety & Health Act, local health and safety
codes and corporate safety/security policies and procedures are
met and followed;
• Respond to emergency situations as required and communicate
to management immediately;
• Assist in recruiting and selecting qualified, high energy team
members using approved tools and systems;
• Assist with the communication and administration of company
policies;
• Ensure proper communication takes place during shift change;
• All other management duties as assigned.
• The Shift Manager is part of the team, so working on the floor will
be the main part of the job (kitchen while cooking products,
packing area, cash and Drive-Thru). The shift Manager will be
scheduled full shifts in the positions listed in that point.
• The Shift Manager will be part of the cleaning team, as the whole
team is responsible to maintain the restaurant including,
including Management : equipment, walls, floors, counters, office,
windows, doors, employees and guests washrooms and any other
area of the store or outside of the store that needs cleaning. These
tasks also include and are not limited to sweeping and mopping
the floors, as well as doing the dishes.

Wage
$18.36 per hour

Terms of employment
Full-time and Permanent

Benefits
Extended medical insurance and dental insurance after probationary period

Location of work
536 Algonquin Blvd E, Timmins ON P4N 1B7

How to apply
Email your CV/ Resume to [email protected] with the position/job title in the subject.

Required languages: English

Education level: Secondary School

Required skills: 6 – 12 months of supervisory work experience in food preparation or service is required OR Any other relevant equivalent qualification

Closest intersection: 536 Algonquin Blvd E, Timmins ON P4N 1B7