Job Title

Parts Service Supervisor

  • Type: Full Time
  • Location: Fort McMurray
  • Employer Type: Business
  • Wage ($/hr): 36
  • Published on: 2025-10-30
  • Application Deadline: 2026-01-29
  • Job ID: 1012551025
  • Job Category: Retail

Website Edmonton Gear Centre Ltd.

  • Full Time
  • Fort McMurray
  • Retrieved on: 2025 October 30 02:50:14 PM EDT

Job Description

Primary Responsibilities
• Supervise staff in the parts department, providing training, support, and performance feedback
• Maintain accurate inventory levels, monitor warehouse practices, and oversee stock transfers between branches
• Coordinate shipments to ensure timely product delivery
• Manage supplier relationships, enforce warranty and credit policies, and support business development initiatives
• Prepare cost estimates, process sales transactions, and provide customer service support
• Track competitor activities and market trends to inform decision-making
• Implement quality control measures and contribute to continuous process improvements
• Ensure compliance with workplace safety standards and company policies
• Collaborate with other departments to streamline operations and enhance customer experience
• Generate and present reports on sales, inventory trends, and operational challenges to management
• Ensure effective use of ERP systems and Microsoft Office tools for reporting, analysis, and communication
• Other assigned tasks and responsibilities as required by the Branch Manager
Qualifications
• Minimum of 3 years of experience in parts operations, inventory management, or a related supervisory role
• Supply Chain diploma or equivalent is required
• Strong knowledge of parts operations, inventory management, and distribution processes
• Experience working with ERP systems (preferably Infor) for inventory control, purchasing, and reporting
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other computer applications related to inventory and reporting
• Proven leadership skills with the ability to supervise, train, and motivate employees
• Excellent communication, problem-solving, and customer service skills
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines
• Familiarity with warranty procedures, credit policies, and workplace safety regulations is an asset
• Confident and positive demeanor

Required languages: English

Education level: Supply Chain diploma or equivalent

Required skills: • Strong knowledge of parts operations, inventory management, and distribution processes • Experience working with ERP systems (preferably Infor) for inventory control, purchasing, and reporting • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other computer applications related to inventory and reporting • Proven leadership skills with the ability to supervise, train, and motivate employees • Excellent communication, problem-solving, and customer service skills • Strong organizational skills with the ability to manage multiple priorities and meet deadlines • Familiarity with warranty procedures, credit policies, and workplace safety regulations is an asset

Closest intersection: Gregorie Dr

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