Parts Service Supervisor
- Type: Full Time
- Location: Fort McMurray
- Employer Type: Business
- Wage ($/hr): 36
- Published on: 2025-10-30
- Application Deadline: 2026-01-29
- Job ID: 1012551025
- Job Category: Retail
Website Edmonton Gear Centre Ltd.
Job Description
Primary Responsibilities
• Supervise staff in the parts department, providing training, support, and performance feedback
• Maintain accurate inventory levels, monitor warehouse practices, and oversee stock transfers between branches
• Coordinate shipments to ensure timely product delivery
• Manage supplier relationships, enforce warranty and credit policies, and support business development initiatives
• Prepare cost estimates, process sales transactions, and provide customer service support
• Track competitor activities and market trends to inform decision-making
• Implement quality control measures and contribute to continuous process improvements
• Ensure compliance with workplace safety standards and company policies
• Collaborate with other departments to streamline operations and enhance customer experience
• Generate and present reports on sales, inventory trends, and operational challenges to management
• Ensure effective use of ERP systems and Microsoft Office tools for reporting, analysis, and communication
• Other assigned tasks and responsibilities as required by the Branch Manager
Qualifications
• Minimum of 3 years of experience in parts operations, inventory management, or a related supervisory role
• Supply Chain diploma or equivalent is required
• Strong knowledge of parts operations, inventory management, and distribution processes
• Experience working with ERP systems (preferably Infor) for inventory control, purchasing, and reporting
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other computer applications related to inventory and reporting
• Proven leadership skills with the ability to supervise, train, and motivate employees
• Excellent communication, problem-solving, and customer service skills
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines
• Familiarity with warranty procedures, credit policies, and workplace safety regulations is an asset
• Confident and positive demeanor
Required languages: English
Education level: Supply Chain diploma or equivalent
Required skills: • Strong knowledge of parts operations, inventory management, and distribution processes • Experience working with ERP systems (preferably Infor) for inventory control, purchasing, and reporting • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other computer applications related to inventory and reporting • Proven leadership skills with the ability to supervise, train, and motivate employees • Excellent communication, problem-solving, and customer service skills • Strong organizational skills with the ability to manage multiple priorities and meet deadlines • Familiarity with warranty procedures, credit policies, and workplace safety regulations is an asset
Closest intersection: Gregorie Dr
