Job Description

IT Support Technician – Diesel & Auto Electric

Job Title: IT Support Technician
Company: Diesel & Auto Electric Limited
Location: Dartmouth, NS
Wages: $30.00 / hour
No of Positions: 1
NOC Code: 22221 – User Support Technicians
Employment Groups: Youth, Visible Minorities, Indigenous people, Newcomers to Canada
Terms of Employment: permanent employment, Full time 35 hours/week
Schedule: Morning, Day
Languages: English
Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years
Experience: 2 years to less than 3 years
Benefits: Dental & Healthcare plan

Capabilities and Credentials
Valid driver’s license and clean driver’s abstract
Technical degree or diploma from a recognized educational institution
1+ years experience installing, analyzing, and supporting Desktops, Laptops, periphery equipment and application software
Strong understanding and aptitude for LAN interconnectivity concepts and Desktop computing security considerations
Proficient in the configuration of desktop application packages such as Microsoft Office Suite of programs
Strong problem-solving skills with a demonstrated aptitude for troubleshooting PC hardware and software related problems

Responsibilities
Provide business systems, network and Internet support to users in response to identified difficulties
Respond to users experiencing difficulties with computer
Give access to computer networks
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service
Manage incidents
Consult user guides, technical manuals and other documents to research and implement solutions
Report on the performance of computer systems and networks
Provide advice and training to users in response to identified difficulties

Email: [email protected]

Required languages: English

Education level: College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years

Required skills: 2 years to less than 3 years

Closest intersection: Dartmouth