Job Description

Benito Country Store, a trusted neighbourhood grocery destination is seeking a dedicated leader to join our team. As a vital hub for the Benito community and a licensed Manitoba Liquor Vendor, we pride ourselves on being a reliable source for groceries, household supplies, and hardware. We are currently expanding our services with a new annexed food counter eatery and are looking for a Retail Store Supervisor to oversee our retail operations and ensure continued excellence in customer service.
This is an excellent opportunity for an organized professional who wants to make a career in a community-focused environment and enjoys managing diverse retail departments, from general merchandise to regulated goods.

Key Responsibilities
As a Retail Store Supervisor at Benito Country Store, you will:
• Supervise and coordinate the activities of retail sales clerk and kitchen helpers.
• Assign sales workers to specific duties and prepare work schedules to ensure seamless store coverage.
• Authorize payments by cheque and the return of merchandise.
• Manage inventory levels by ordering merchandise, supplies, and equipment while informing management of any shortages.
• Coordinate and oversee kitchen operations within the annexed deli to ensure portion control and cost management.
• Balance and reconcile daily transactions by calculating total payments collected at the close of each shift, ensuring accuracy against recorded sales.
• Ensure strict compliance with age verification protocols for restricted items such as lottery tickets, alcohol, and tobacco products.
• Resolve customer complaints and address any issues that arise during daily operations.
• Maintain a clean and safe shopping environment, ensuring compliance with health, safety, and hygiene standards.
• Train new staff in job duties, safety procedures, and company policies.

Qualifications
• Completion of college diploma / degree of one or two years.
• One year of previous experience in a retail or service environment is required.
• Strong organizational skills and the ability to work under pressure in a fast-paced setting.
• Knowledge of health and safety protocols and food safety regulations is considered an asset.
• Good communication skills and a “socially neat” professional demeanor suitable for a community hub.
• Reliability and a strong sense of responsibility regarding the sale of regulated products.

What We Offer
• Competitive wages and opportunities for professional growth.
• A supportive, welcoming, and family-oriented work environment.
• The opportunity to be a key part of our exciting new expansion and community-focused mission.
• Employee discounts on Benito Country Store merchandise and food counter items.

Required languages: English

Education level: Completion of college diploma / degree of one or two years.

Required skills: • Strong organizational skills and the ability to work under pressure in a fast-paced setting. • Knowledge of health and safety protocols and food safety regulations is considered an asset. • Good communication skills and a "socially neat" professional demeanor suitable for a community hub.

Additional skills / Assets: Reliability and a strong sense of responsibility regarding the sale of regulated products.

Closest intersection: Main Street & Railway Ave