Job Description

Room Cleanliness:

Train housekeepers on cleaning and maintenance tasks.
Oversee staff on a daily basis.
Check rooms and common areas, including stairways and lounge areas, for cleanliness.
Schedule shifts and arrange for replacements in cases of absence.
Establish and educate staff on cleanliness, tidiness and hygiene standards.
Motivate team members and resolve any issues that occur on the job.
Respond to customer complaints and special requests.
Monitor and replenish cleaning products, equipment.
Participate in large cleaning projects as required.
Ensure compliance with safety and sanitation policies in all areas.
Clean and maintain guest rooms according to established standards and guidelines.
Ensure that all assigned rooms are cleaned thoroughly and promptly.
Restock amenities, linens, and supplies in each room.
Ensure the proper use of labeled chemicals, maintain a cleaned and organized cart, and diligently prepare it before leaving for assigned duties to guarantee a seamless and efficient cleaning process.

Team work:

Collaborate with room attendants and other hotel staff to ensure a seamless and efficient operation.
Communicate effectively with team members to coordinate tasks and responsibilities.
Assist colleagues when needed to meet overall cleanliness goals.

Reporting Concerns:

Identify and report any maintenance issues, damages, or concerns in guest rooms.
Immediately inform supervisors or managers about any unusual situations or discrepancies.
Follow proper reporting procedures for lost and found items.

Pay Conditions:

Adhere to the pay conditions, ensuring that each room takes approximately 30 minutes to clean, unless otherwise approved by a manager.
Understand and comply with the hourly rate compensation structure, with the expectation of checking 4 rooms per hour.

Required languages: English

Education level: High school diploma

Required skills: 1-2 years experience

Closest intersection: B3H 3G5