Job Description

About the Position
Our busy podiatry clinic is seeking a friendly, organized, and outgoing Medical Office Assistant to join our team. This role is ideal for someone who thrives in a fast-paced environment and enjoys interacting with patients while managing multiple tasks efficiently.

Key Responsibilities
Greet and assist patients in a professional and welcoming manner
Schedule and confirm appointments
Manage patient records and maintain accurate documentation
Handle phone calls, emails, and patient inquiries
Process billing, payments, and insurance information
Assist with administrative tasks to support the clinical team
Maintain a clean, organized, and efficient front office environment

Additional Responsibilities Include
Provide basic information to clients and the public
Obtain and process information required to provide customer service
Record and relay information
Receive and issue payments
Perform clerical duties, such as filing and sorting and distributing mail
Answer telephone and relay telephone calls and messages
Provide customer service
Complete insurance and other claim forms
Order supplies and maintain inventory
Enter and format electronically based medical reports and correspondence and prepare
spreadsheets and documents for review
Maintain filing system
Initiate and maintain confidential medical files and records
Determine and establish office procedures and routines

Language: English

Required Education
Medical office assistant/specialist certificate or diploma

Required Experience
at least 1 year medical office experience

Computer and technology knowledge
Word processing software
Electronic mail

Job Location
Fairmont Medical Building, #1104-750 W Broadway, Vancouver BC, V5Z 1J1
Work must be completed at the physical location. There is no option to work remotely.

Work conditions and physical capabilities
Fast-paced environment
Attention to detail
Personal suitability
Efficient interpersonal skills
Excellent oral communication
Organized
Reliability
Team player
Ability to multitask

Benefits
Group insurance benefits

Wage
24.00 to 26.00 hourly (To be negotiated)

Hours
Full Time: 40 hours per week

Permanent employment

Start date: 2026-07-01

Who can apply for this job?
You can apply if you are:
• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit
*** Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.***

How to Apply
Please submit your resume and a brief cover letter to [email protected] We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Required languages: English

Education level: Medical office assistant/specialist certificate or diploma

Required skills: Knowledge of up-to-date computer software and office technology

Closest intersection: Broadway & Oak