Job Description

TECHNICAL SUPPORT ANALYST – Brampton, ON

Employer: Aditi Soft Inc.
Location: 147 Thorndale Rd, Brampton, ON, L6P 4L4
Job Type: Full-Time, Permanent
Salary: $36.20 per hour
Working Hours: 37.5 – 44 hours/week
Start Date: Immediate
Vacancies: 1

OVERVIEW:
Languages
English

Education
College/CEGEP

Experience
1 to less than 7 months

On site
Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Additional information

Work conditions and capabilities
• Fast-paced environment
• Work under pressure
• Attention to detail

Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

– Support for youths
– Support for Indigenous people

Who can apply for this job?

You can apply if you are:

• A Canadian citizen
• A permanent resident of Canada
• A temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

How to apply
By email
[email protected]

Required languages: ENGLISH

Education level: College/CEGEP

Required skills: • Fast-paced environment • Work under pressure • Attention to detail

Closest intersection: N/A