client support representative – systems
- Type: Full Time
- Location: Calgary, AB
- Employer Type: Business
- Wage ($/hr): $28.85/hour
- Published on: 2023-03-28
- Application Deadline: 2024-03-27
- Job ID: 427060323
- Job Category: Other
Clovda Technologies
Job Description
Job Description:
Location Calgary, AB
Salary 28.85 hourly
Terms of employment Permanent employment / Full time 30 to 40 hours per week
Start date Starts as soon as possible
Vacancies 1 vacancy
Overview
Languages: English
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 1 year to less than 2 years
Additional information
Personal suitability:
Accurate
Client focus
Organized
Team player
Job Requirements:
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
How to apply
By email
[email protected]
By mail
2635 37 Avenue NE suite 245
Calgary, AB
T1Y 5Z6
Required languages: English
Education level: College/CEGEP
Required skills: N/a
Closest intersection: N/a