Job Description

POSITION: Project Coordinator, Business Process Analysis

EMPLOYER: Provident Energy Management Inc. (“PEMI” or the “Company”)

STATUS: Full time/Permanent/Salary/Non-exempt

REPORTS TO: Product Engineering & Quality Assurance Manager or designate as deemed appropriate

ROLE

The Project Coordinator plays a key role in ensuring efficient administrative and operational support across projects and business functions. The incumbent is responsible for coordinating administrative processes, maintaining business documentation, handling scheduling and reporting tasks, supporting internal and external communications, and ensuring smooth daily operations. The role involves assisting with business process organization, tracking deliverables, managing service orders, and liaising with multiple departments and external stakeholders to ensure projects are completed effectively. Additionally, the role includes analyzing business processes, identifying improvement opportunities, and contributing to the optimization of organizational tools and procedures.

RESPONSIBILITIES

Essential Duties and Responsibilities include, but are not limited to the following:

Administrative Coordination & Data Management
Maintain and organize business documentation, records, and compliance reports.

Develop and implement administrative policies and ensure adherence to business process standards.
Prepare and distribute internal reports, data summaries, and analytical insights.
Perform data validation, cleansing, and process automation to optimize administrative workflows.
Utilize SQL and data modeling tools to support administrative data reporting.
Ensure database integrity and manage exception reports, escalating inconsistencies to leadership teams.
Maintain and update Standard Operating Procedures (SOPs) related to data-driven business operations.
Develop project plans and schedules, ensuring milestones are met within technical and operational constraints.
Manage administrative project tracking tools, ensuring real-time workflow visibility.
Monitor and analyze data workflows for process improvements and business efficiency.
Coordinate service orders, scheduling, and task delegation using ERP and workflow management tools.
Maintain up-to-date tracking of project deliverables, ensuring all operational metrics are met.
Track and verify service provider invoices, ensuring alignment with contractual agreements.
Ensure effective document control and version tracking for business-critical records.
Conduct business process analysis with project managers to identify inefficiencies.
Map and document workflows using BPMN methodology and process automation tools.
Implement workflow automation and digital tools to enhance operational efficiency.
Generate and present data-driven reports to leadership teams for strategic decision-making.
Technical Project Coordination & Workflow Management
Business Process Optimization & Reporting
Compliance & Communication Management

Act as a liaison for compliance-related administrative processes.
Ensure adherence to company policies, regulatory standards, and administrative procedures.
Coordinate and document key stakeholder communications, including regulatory updates and procedural changes.
Oversee the preparation of compliance documentation and maintain structured filing systems.
Adaptability
Communication
Initiative
Dependability
Organization Skills
Teamwork
Problem Solving
CORE COMPETENCIES
REQUIREMENTS

Minimum one year of proven work experience in the field
Minimum bachelor’s degree required
Working knowledge of Cogsdale CSM required
Business process analysis and process improvement experience required
Familiar with requirements gathering, data/process modeling and reporting tools
Experience working with submetering data in Ontario required
Experience with BPMN methodology required
Must be highly proficient in MS Office including Excel
Proficiency in SQL required
Strong written & oral communication skills in English as English is the language of work
Strong organizational skills
Demonstrates initiative
Must be able to multitask in a fast-paced office environment
Energetic team player
Able to maintain confidentiality
Experience in data architecture and process development required
BUSINESS ADDRESS / LOCATION OF WORK

We are located at 20 Floral Parkway, Concord, ON, L4K 4R1 Canada; incumbent is expected to work at our business location and across GTA if needed

COMPENSATION PACKAGE

The compensation package includes an annual wage of $70,865.60 with a workload of 40 hours per week. The comprehensive benefit package includes paid time off, extended health coverage, dental, vision care, short/long term disability programs, Health Spending Account and Group Retirement Savings Plan with employer match contributions

To apply, please send your resume and reference letters to [email protected]

Key Responsibilities:

Software Development & System Design
Develop and implement business software solutions tailored to enhance sales, quality control, and engineering processes.
Design and optimize database structures to support efficient data management.
Collaborate with stakeholders to gather business requirements and translate them into functional software applications.
Conduct code reviews, debugging, and troubleshooting to ensure software reliability and performance.
Sales & Customer Relationship Support
Develop and maintain CRM tools to streamline sales operations.
Implement automation solutions for tracking leads, customer interactions, and order processing.
Optimize sales forecasting models by integrating business intelligence and analytics tools.
Quality Assurance & Compliance
Develop software solutions to monitor and enforce quality standards in manufacturing and business processes.
Automate quality control reporting and integrate systems for data tracking and compliance adherence.
Support real-time data analytics to improve decision-making in quality management.
Engineering & Process Optimization
Design and maintain engineering software tools that enhance production efficiency.
Support integration of CAD, ERP, and other engineering software into business operations.
Work with engineers to develop digital solutions for product lifecycle management.
Technical Support & System Maintenance
Ensure system security, backups, and data integrity across all software applications.
Provide technical support and troubleshooting for internal business users.
Continuously update software to adapt to business needs and technological advancements.
Required Qualifications:

Education:
Bachelor’s degree in Computer Science or completion of a college program in a related field.
Technical Skills:
Proficiency in C#, Java, Python, or other object-oriented programming languages.
Experience with database management (SQL, MySQL, PostgreSQL).
Knowledge of ERP, CRM, and Business Intelligence (BI) software.
Familiarity with RESTful APIs, cloud computing, and system integration.
Strong understanding of software development life cycle (SDLC) and Agile methodologies.
Experience:
Minimum 1 year of experience in software programming.

Soft Skills:
Strong problem-solving and analytical skills.
Excellent communication and teamwork abilities.
Ability to manage multiple projects and meet deadlines.

Language to perform job: English
Compensation & Benefits:

Annual Salary: $75,100 with a workload of 30 hours a week
Vacation Pay: 4% of gross salary
Сompany Benefits: Upon successful completion of the probationary period, the employee is eligible for the company’s group insurance plan offered through Group Life. The plan includes Life Insurance, AD & D, LTD, Health, Dental and Vision Care.
The company pays for Life Insurance, Dependent Life and AD & D at 100% with the remainder of the package divided equally with the employee. The employee’s portion of the premium will be deducted from each employee’s wages on a weekly basis.

Required languages: as per listing

Education level: as per listing

Required skills: as per listing

Closest intersection: as per listing