Job Description

Four Points by Sheraton is currently seeking 1 Guest services agent – hotel
1496 Hollis St
Halifax, NS
B3J 3Z1

Salary
16.98 hourly / 30 to 40 hours per Week

Terms of employment
Permanent employment
Full time

Languages
English

Education
Secondary (high) school graduation certificate

Experience
1 year to less than 2 years

Work setting
Work must be completed at the physical location. There is no option to word remotely.
Responsibilities

Tasks
Investigate complaints and claims
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide general information about points of interest in the area
Provide information on hotel facilities and services
Process guests’ departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Provide customer services

Benefits
Health benefits
Paramedical services coverage

Financial benefits
Group insurance benefits

How to Apply
Direct apply
By mail
1496 Hollis St
Halifax, NS
B3J 3Z1
In person
1496 Hollis St
Halifax, NS
B3J 3Z1
Between 08:00 AM and 04:00 AM

Required languages: English

Education level: Secondary (high) school graduation certificate

Required skills: As mentioned above

Closest intersection: Halifax