Job Description

Major Responsibilities:

• Greet walk-in clients in a friendly and professional manner, assess their needs, and direct them to the appropriate staff or service provider.
• Answer phone calls and respond to email inquiries, schedule and confirm appointments using our booking system.
• Maintain organized manual and electronic filing systems for client records, consent forms, and service histories.
• Prepare, input, edit, and proofread basic correspondence, promotional materials, and internal reports.
• Manage incoming mail (both physical and electronic) and coordinate the flow of information with external suppliers, partners, and clients.
• Order and maintain inventory of front-desk and office supplies, including client forms, brochures, and promotional items.
• Assist in coordinating in-store events, wellness workshops, seasonal promotions, and community outreach activities.
• Support daily operations by compiling simple data and client feedback for business development and quality improvement.

Requirements:
• High school diploma or equivalent.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication abilities.
• Proficiency in office software and administrative tools.

Required languages: English

Education level: High school diploma or equivalent.

Required skills: Proven administrative experience

Closest intersection: 2064 Coutlee Ave, Merritt, BC V1K 1B8