Job Description

Cypress Motor Inn situated in south central region of Manitoba, facility operates family restaurant, Bar, VLT gaming and Motel room accommodation. A fresh breath, newly renovated room service provider in the region, proud to facilate visitors, tourists and workers in the area.
Job Summary:
We are seeking an experienced and motivated Motel Managing Supervisor to oversee the daily operations of Cypress Motor Inn, which includes a motel, restaurant, bar, and VLT gaming area. The ideal candidate will ensure smooth business operations, maintain high customer service standards, and manage staff efficiently while maximizing profitability.
Key Responsibilities:
 Oversee front desk operations, including reservations, check-ins, and check-outs.
 Ensure rooms are cleaned and maintained to high standards.
 Handle guest complaints and resolve issues promptly.
 Manage room occupancy and pricing strategies to optimize revenue.
 Supervise restaurant and bar staff to ensure excellent service.
 Monitor food and beverage inventory, toiletry and other supplies.
 Ensure compliance with food safety, liquor licensing, health regulations and other compliances.
 Assist in menu planning, promotions, and cost control for the room. Manage the calendar for room booking, create social media post and other related blogs to attract the market.
 Handle cash management and financial reporting for overall operations.

Staff Supervision & Administration:
 Recruit, train, schedule, and supervise employees across all departments.
 Conduct performance evaluations and provide staff training.
 Handle payroll, shift scheduling, and conflict resolution.
 Maintain records of sales, expenses, and daily reports.
Customer Service & Business Growth:
 Develop marketing and promotional strategies to attract customers.
 Build positive relationships with guests and address their needs.
 Implement customer feedback for continuous improvement.
 Ensure a safe and welcoming environment for guests and staff.

Required languages: English

Education level:  A bachelor’s degree or equivalent

Required skills:  Minimum 2 years of experience in hospitality or motel management.  Strong leadership, communication, and problem-solving skills.  Experience in managing restaurant, bar, and gaming operations is an asset.  Knowledge of hospitality software, POS systems, and cash handling procedures.

Additional skills / Assets:  Ability to work flexible hours, including evenings, weekends, and holidays.

Closest intersection: Railway Ave - Norquay St.