Job Description

The Assistant Housekeeping Manager, under the leadership of the Housekeeping Manager, is responsible for assisting with planning, organizing, and developing the overall operations of the housekeeping department. This position requires an experienced leader that is organized, hospitable, friendly, and outgoing, with a focus on exceptional guest service. The Assistant Housekeeping Manager will also assist with scheduling, training, and employee development.

Responsibilities:

– Responsible for the organization and delegation of work assignments for all housekeeping associates.
– Monitor and manage the quality and timeliness of services provided to ensure guest satisfaction.
– Monitor work hours, scheduling and vacation planning of housekeeping staff while adhering to budgeted/forecasted labour costs.
– Participate in recruitment and selection, training, and performance review of all housekeeping staff.
– Ensure that all cleanliness and safety standards are met.
– Act as a resource to Housekeeping associates and liaison between the Housekeeping Manager and Housekeeping staff.
– Assist with regular inventory counts and orders, supplies and linens as required and in check with budget guidelines.
– Perform other job-related duties and special projects as required.

Required languages: English

Education level: Secondary (high) school graduation certificate

Required skills: Leadership skills, Excellent Communication skills, Highly detail oriented, exceptional organizational skills

Closest intersection: Margate & Beach Drive