Job Description

User Support Technician
Place: Saint John, NB E2L 3S1
Salary: 25.50 hourly / 32 hours per Week
Terms of employment: Permanent employment Full time
Start date: Starts as soon as possible
Vacancies: 1 Vacancy
Languages: English
Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Responsibilities
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Apply for the job by emailing: [email protected]

Required languages: English

Education level: Secondary (high) school graduation certificate

Required skills: Accuracy, customer interaction

Closest intersection: 79 Prince Edward St