Job Description

USER SUPPORT TECHNICIAN

LOMAS MEDIA GROUP LTD.

16736 110 AVE NW suite 3
EDMONTON, Alberta
T5P 1G9
Salary: $30.00/Hourly
Job Type: Full Time, Permanent
Start Date: As soon as possible
Language: English
Minimum Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Positions Available: 2
Experience: 1 year to less than 2 years

Description:- At Lomas Media Group Ltd, we are looking for a fulltime permanent User Support Technician. Must be able to work morning, evening, Flexible hours. May need to work independently.
Job Duties:
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Perform Web-server backup and recovery operations
• Provide customer service
• Manage incidents

Skills and Abilities:
• Organized, Reliable
• Team Player
• May need to perform repetitive tasks.
All groups are invited to apply for example: Students, Youth, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada. Canadian Citizens and Permanent Residents will be given preference.
Apply by email ONLY to: [email protected]

If interested please submit your resume for review.
We thank all applicants for their interest, however, only those selected to proceed in the selection process will be contacted.

Required languages: English

Education level: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Required skills: Organized, Reliable • Team Player • May need to perform repetitive tasks.

Closest intersection: Edmonton