Job Description

We are proud to be selected as one of B.C.’s Top Employers once again!

If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connections.

Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.

The Role:

As a Service Delivery Manager (SDM), you will manage the day-to-day operations of CLBC services within an assigned service delivery area.

The SDM ensures that eligible individuals and families are provided with goal-focused direct support, that services are delivered per CLBC policy, and that complete information on community living services and community-based options is available and provided to individuals and families through a team of staff.

A central function of the SDM role is to ensure the effective and efficient delivery of CLBC contracted services that are fiscally responsible, consistent, and portable to support the safety, security, and well-being of individuals.

Key responsibilities include:

Ensuring that contracting of services to agencies is completed
Overseeing the contract management cycle including contract review, development of work plans and workflow processes, and assessment of effectiveness and contractual consistency
Promoting CLBC’s work towards reconciliation and partnership with Indigenous organizations
Supporting the managing of emerging issues between CLBC, service providers and individuals and families; focusing on facilitating best outcomes and escalating as needed
Consulting and advising Facilitators in navigating the complexity and depth of planning with individuals and families
Providing leadership and direction to a team of staff including recruitment, training, performance management, leave and expense approvals, and labour relations issues such as discipline and responding to staff grievances
Qualifications:

Bachelor of Social Work or Business Administration/Commerce degree with human services orientation or equivalent
Minimum of 5 years of demonstrated successful experience in a leadership position, preferably within social services resource development and contract management within the community living sector
Equivalent amount of combined education and related experience may be considered
Benefits You will receive a comprehensive benefits package, including an employer-paid extended health and dental plan, a BC Public Service Pension plan with employer contributions, generous vacation, and more! Learn about what we offer!

Hybrid work Combines on-site office work with flexibility to work from home within BC after passing a 6-month probationary period.

Travel: Occasional travel to communities within the catchment area, and to Head Office in Vancouver as needed. Possession of a valid class 5 driver’s license and a clean Driver’s Abstract is required.

Additional Info:
Term/Status: Permanent/Full time
Classification/Salary: Management Band 4 – position starts at $97,479 to $126,173 annually

The health and safety of our team and communities is paramount to CLBC. Accordingly, we require anyone joining our team to provide proof of full COVID-19 vaccination.

Closing date: March 27, 2024

Apply now! To be considered, please apply online. Applications received by other means will not be considered.

Successful applicants are subject to a Criminal Record Check.

Reasonable accommodations are available by request for candidates participating in the recruitment process. If you require support applying online because you are a person with a disability, contact us at [email protected].

CLBC encourages applications from all equity-seeking groups.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://communitylivingbc.prevueaps.ca/jobs/23465-13373.html

Required languages: English

Education level: Bachelor degree

Required skills: Minimum of 5 years of demonstrated successful experience in a leadership position

Closest intersection: Abbotsford, BC, CAN V2T 4V1