Job Description

• Training staff members, particularly food counter attendants in their tasks and ensure they follow sanitation and food safety procedures.
• Establish work schedules.
• Perform a total supervision of the activities performed by food counter attendants in the restaurants.
• Estimate workload based on the weekly sales volume of the restaurant and establishes work methods to meet the load as well as direct the staff on how to proceed.
• Ensure proper portioning control is happening on shift with food orders.
• Ensuring that the food meets quality standards.
• Ensuring great standard of customer service and resolve any customer complaints.
• Keeping the restaurant up to date including changing menus according to the franchise standards.
• Maintain records of stocks, wastage, and sales.
• Follow franchise standards and direct staff to follow the same.
• Give positive suggestions to owner on improvement of sales.

Required languages: English

Education level: Secondary (High) school graduation certificate

Required skills: 7 months to less than one year of experience.

Additional skills / Assets: Client Focus, Efficient Interpersonal skills, Excellent oral communication, flexibility, team player, dependability

Closest intersection: Elgin St West & Burnham St