Job Description

Job Title: Front Desk Clerk
Company: Knights Inn Merritt
Job Type: Permanent, Full-Time
Hours: 40 hours per week
Salary: $18 per hour
Location: 2702 Nicola Ave., Merritt BC V1K1B8
Vacancy: 1

About us:
Knights Inn Merritt is a welcoming and comfortable hotel that strives to be our guests’ home away from home. We pride ourselves on offering a friendly atmosphere and exceptional service to ensure our guests have a memorable stay.
We are currently seeking a full-time Front Desk Clerk to join our team for. As a Front Desk Clerk, you will play a crucial role in ensuring the smooth operation of our hotel. This position involves a range of responsibilities, including customer service, reservation management, and general hotel tasks.

Main Job duties:
• Handle guest reservations efficiently and accurately, ensuring all details are recorded correctly.
• Welcome guests upon arrival, assist with the check-in and check-out processes, and provide information about hotel services and amenities.
• Answer incoming calls and address guest inquiries or concerns professionally and courteously.
• Monitor and manage hotel room inventory to maximize occupancy and revenue.
• Perform laundry tasks as needed to maintain a clean and organized hotel environment.
• Complete additional tasks and assignments as required by hotel management.

Skills and Qualifications:
• Proficiency in English as English would be working language
• Ability to work independently and take initiative without constant supervision.
• Ability to work in shifting schedules on weekdays, weekends, and holidays as required
• Punctual and consistent attendance to meet scheduling requirements.
• Demonstrates a strong sense of responsibility and accountability for job duties.
• Prior experience in customer service and similar role is preferred but not mandatory. We provide training to motivated individuals.
• Strong interpersonal skills and the ability to provide excellent customer service. Sales skills are a plus.

Please apply by email [email protected]. Submit your resume and a cover letter outlining why you are a suitable candidate for this exciting role. We thank all applicants but only those selected for an interview will be contacted.

Required languages: English

Education level: None

Required skills: • Proficiency in English as English would be working language • Ability to work independently and take initiative without constant supervision. • Ability to work in shifting schedules on weekdays, weekends, and holidays as required • Punctual and consistent attendance to meet scheduling requirements. • Demonstrates a strong sense of responsibility and accountability for job duties. • Prior experience in customer service and similar role is preferred but not mandatory. We provide training to motivated individuals. • Strong interpersonal skills and the ability to provide excellent customer service. Sales skills are a plus.

Closest intersection: Ranson Ave and Menzies St