Job Description

Project & Member Engagement Advisor
2 Roles, Remote

Want to change the world? At Scouts Canada our Vision is “Canadian youth making a meaningful contribution to creating a better world.” We need passionate people who share our Mission to develop well-rounded youth better prepared for success in the world. Are you someone who is energized by challenging assignments? The assignment: develop our volunteer community, champion safe and dynamic youth-led program quality and enable Scouts to grow its membership in Canada.

Reporting to the Director, Scouting Experience, you will be part of a team that will evaluate, design and implement core Scouting organizational changes in alignment with Scouts Canada’s strategic plan.
Team members will excel at stakeholder relations and at leading a dynamic team to ensure business goals are achieved. The role requires knowledge and experience in change management implementation. At Scouts we “do not follow where the path may lead. We go instead where there is no path and leave a trail.” As Pillar 1 objectives are delineated, team members will be asked to lead and/or contribute to bespoke projects designed to achieve these objectives. If you are an innovator and passionate about Scouting and ensuring youth from across the country can benefit from an outstanding outdoor program, this is the role for you.
This role will be remote from your home office, and the candidate can be located anywhere in Canada.
Responsibilities:

Reporting to the Director, Scouting Experience and in collaboration with all departments, staff, volunteers and customers (youth and parents) the team members will ensure the success of implementing a new strategic plan for Scouts Canada’s Core Scouting program, including the below duties and responsibilities.
The team is responsible to contribute to and lead a series of projects that will evaluate and implement Pillar 1 of the 2021-2025 Strategic Plan with the aim to: “Deliver strong core Scouting programs through improved program quality and enhanced volunteer experience with a focus on customer satisfaction, outdoor adventures (program quality), and making it easier to be a Scouter.
Pillar 1 objectives will build off provisional research conducted as part of a Colony longitudinal study that identified key attributes for program quality and section success and as well as many years of parent and volunteer satisfaction surveys that highlight key areas of concern.
The team will be established to frame the opportunity in partnership with 3rd party change leadership consultants, a volunteer team focused on volunteer lifecycle review and stakeholders. The framing will lead to a comprehensive change and project plan that will be the focus of the team for the next two years. At which point it is expected the project team will replace the existing base ‘core Scouting’ model and transform the way we operate in Scouts Canada. It is expected that cultural appreciation and change leadership will be critical to ensure successful design, and implementation.

Change Management
• Analyze and assess the current state of the core Scouting business model quickly and efficiently
• Identify and engage “high influence” stakeholders from across the system
• Facilitate opportunity framing sessions with various stakeholders
• Facilitate fast, high quality learning about issues related to core Scouting programs

Leadership & Member Engagement
• Contribute to a dynamic team of staff and volunteers through a change management process within a complex system
• Flip key tensions to deepen engagement and innovation
• Get “buy in” from key stakeholders across the system from the onset
• Attract other key influencers to our work and build networks of change leadership across the organization
• Inspire a culture of agility and readiness for change across the system

Project Management & Coordination
• Assume leadership roles in key projects as identified through Pillar 1 evaluation
• Provide the direction required to meet the project objectives and commitments
• Co-create, manage and monitor project plans, charters, schedules, budgets, quality plans, communication plans, resource plans, and risk management plans
• Ensure appropriate management of stakeholders throughout the project
• Coordinate the design and development of program resources targeted at internal and external stakeholders
• Ensure preparation and delivery of progress reports and presentations on program milestones and KPIs to key internal and external stakeholders
• Harness the experience and resources of all stakeholders to develop creative, self-sustaining initiatives
• Rapidly prototype, test, and iterate solutions to get them to market quickly and scale them up

Competencies Required:

• Post-secondary education preferably in one of the following areas: Business Management, non-profit management, education, volunteer management.
• Minimum 5 years of related experience in one or more of the following areas: non-profit management, organizational design, early childhood or youth education, volunteer management.
• Proven experience leading and influencing others within Scouts Canada.
• Proficient with MS Office including Word, Excel, Outlook, PowerPoint and Teams.
• Knowledge of Scouts Canada, the Scouting program and its operation is an asset.
• Must hold a valid Canadian driver ‘license
• Excellent interpersonal and communication skills, both online and in-person.
• Demonstrated ability to lead and influence others.
• Experience in change management within a complex system.
• Ability to work closely and cooperatively with others across the organization and externally.
• Strong team player with demonstrated ability to work independently.
• Proficient with MS Office including Word, Excel, Outlook, PowerPoint and Teams.
• Experience facilitating engagement sessions, town halls, and/or workshops both virtually and in-person.
• Sound judgment, tact, diplomacy and maturity in dealing with others.
• Ability to work independently and demonstrate a “can-do” attitude in a deadline driven environment.
Working Conditions:
• Home Office environment.
• Maintains regular office hours with some flexibility during peak demand periods.
• PRC (Police Record Check) and VSS (Vulnerable Sector Check) are required before the start date.
• Mandatory training requirement.
• Traditional working hours with some non-traditional working hours including evenings and weekends will be required
• Some overnight travel required – locally for town halls (1-2 per month) and weekend conferences (2 to 3 per year)
We’ve got you covered:
We offer a comprehensive benefits package that includes a fabulous merchandise discount; an employer-matched retirement plan after one year; extended health, prescription, vision, and dental coverage and more.
Salary depends on skills and experience. Salary range: $67,206.91- $79,067.86.
Ready to Apply?
If this role excites you, we want to hear from you! Please take the time to tell us about yourself in a cover letter — we want to hear your story — your background, your accomplishments, and why this role is a good fit with your future career aspirations. We want to learn about you!
Please submit your resume and cover letter by CLICKING HERE. The deadline to apply is December 22, 2023.
We thank all applicants for their interest; however, only those selected for an interview will be contacted. We will be reviewing resumes as they are submitted.
Scouts Canada is committed to equity, diversity, and inclusion in our workplace and in our recruitment processes. We encourage applications from members of all racialized groups, gender identities and sexual orientations, Indigenous persons and, persons with disabilities. Accessibility and Accommodation: Scouts Canada is committed to developing inclusive, barrier-free selection processes and work environments. Accommodation requests should be made in advance to HR at [email protected]. Information received relating to accommodation measures will be addressed confidentially.

Required languages: English

Education level: High School Diploma

Required skills: • Post-secondary education preferably in one of the following areas: Business Management, non-profit management, education, volunteer management. • Minimum 5 years of related experience in one or more of the following areas: non-profit management, organizational design, early childhood or youth education, volunteer management. • Proven experience leading and influencing others within Scouts Canada. • Proficient with MS Office including Word, Excel, Outlook, PowerPoint and Teams. • Knowledge of Scouts Canada, the Scouting program and its operation is an asset. • Must hold a valid Canadian driver ‘license • Excellent interpersonal and communication skills, both online and in-person. • Demonstrated ability to lead and influence others. • Experience in change management within a complex system. • Ability to work closely and cooperatively with others across the organization and externally. • Strong team player with demonstrated ability to work independently. • Proficient with MS Office including Word, Excel, Outlook, PowerPoint and Teams. • Experience facilitating engagement sessions, town halls, and/or workshops both virtually and in-person. • Sound judgment, tact, diplomacy and maturity in dealing with others. • Ability to work independently and demonstrate a “can-do” attitude in a deadline driven environment.

Closest intersection: Remote