Job Title

Contract Specialist

  • Type: Full Time
  • Location: Fredericton, NB
  • Employer Type: Business
  • Wage ($/hr): $32/hr
  • Published on: 2023-11-17
  • Application Deadline: 2024-02-16
  • Job ID: 619571123
  • Job Category: Other
Latest Update
|IMPORTANT considerations for Indigenous job seekers:  A strong cover letter is essential for standing out! – In your cover letter and interviews, don’t shy away from your identity. Instead, frame it as a source of strength!! – And remember: Consistent hard work creates and increases opportunities 🙂

WeSolve Business Hub Ltd.

  • Full Time
  • Fredericton, NB
  • Retrieved on: 2025 December 19 05:24:22 AM EST
  • Applications have closed

Job Description

Job Title: Contact Officer

Company: WeSolve Business Hub Ltd

Location: 110 WHITING Road Unit 110,FREDERICTON NB, E3B 5V5

About Us:

WeSolve Business Hub Ltd is a leading business solutions company dedicated to providing comprehensive financial services. As we continue to grow, we are seeking a talented and customer-focused Contact Officer to join our team. If you thrive in a dynamic and collaborative environment and have a passion for delivering exceptional customer service, we want to hear from you.

Job Description:

As a Contact Officer at WeSolve Business Hub Ltd, you will be at the forefront of our client interactions, playing a pivotal role in ensuring positive customer experiences. You will be responsible for handling inquiries, resolving issues, and maintaining strong relationships with our clients.

Responsibilities:

– Serve as the primary point of contact for client inquiries via phone, email, and other communication channels.
– Provide timely and accurate information to clients regarding our products and services.
– Address and resolve client issues, escalating when necessary to ensure prompt resolution.
– Document and track client interactions using our CRM system.
– Collaborate with internal teams to ensure a coordinated and seamless customer experience.
– Assist in the development and improvement of customer service processes and procedures.
– Contribute to the maintenance of a positive and customer-centric culture within the organization.

Qualifications:

Proven experience in a customer service or contact center role.
– Strong communication and interpersonal skills.
– Excellent problem-solving abilities and attention to detail.
– Ability to multitask and prioritize in a fast-paced environment.
– Familiarity with CRM systems and other customer service tools.
– Positive attitude and a commitment to delivering exceptional customer service.
– Knowledge of financial services or business solutions is a plus.

How to Apply: [email protected]

Required languages: English

Education level: Bachelors

Required skills: Must be able to work efficiently by managing everything perfectly.

Closest intersection: Fredericton

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