Job Description

Location: Vancouver, BC
Status: Full-time Permanent
Affiliation: British Columbia General Employees’ Union (BCGEU)
Salary range: Job Class 18 ($64,472 – $73,675) *under review*
Competition #: B052-23
Application Deadline: November 30, 2023

TREDI STATEMENT:

Our commitment to Truth and Reconciliation, Equity, Diversity and Inclusion is ambitious and foundational.  It informs everything we do, as we dismantle colonization, racism, sexism, transphobia and homophobia, and all discrimination.  These are our values, and they inform our hiring practices too.  Our business is aiding people in severe legal distress, and necessitates internal and external alignment of practicing these values.  Integrating Truth and Reconciliation and Equity, Diversity and Inclusion throughout every aspect of Legal Aid BC is critical to building that culture, and we prioritize ongoing resources to achieve that goal. 

The Opportunity

Reporting to the Manager, Truth, Reconciliation, Equity, Diversity, and Inclusion (TREDI), this position is responsible for developing, utilizing, and completing reports, presentations, and surveys that support the organization’s ability to measure its progress towards its strategic goals. The role is also responsible for designing, developing and maintaining new and existing data assets at LABC to improve impact and outcome reporting on TREDI initiatives.
The TREDI Data Analyst will also work with other members of the TREDI team to contribute to TREDI initiatives and projects.

Key accountabilities include, but aren’t limited to:

• Prepare and submit timely and accurate quarterly and annual reports; and collaborate with departments to gather and analyze statistical information and other data.
• Prepare and submit client and industry surveys.
• Perform in-depth data analytics, including quantitative, statistical and comparative analysis, to determine patterns and recognize trends; prepare a variety of reports and presentations for practice groups, administrative departments, management, and clients.
• Develop existing and/or create new data including questionnaires, feedback loops, or other primary and secondary data sources to support outcome and impact measurement of TREDI initiatives.
• Conduct research to provide insight on LABC’s performance trends and identify target ranges using available industry and system data.
• Collaborate with colleagues to help design and manage research projects through all stages of the project life cycle.
• Support operational functions of the TREDI team including, but not limited to, provide support for the development, implementation, analysis of pulse surveys, focus groups, and other quantitative and qualitative data collection activities.
• Perform other duties as required.
Who We Are

Legal Aid BC (LABC) is a non-profit organization established by the Legal Services Society Act in 1979. Our mission is to provide legal information, advice, and representation services to BC’s most vulnerable and marginalized citizens who lack the necessary resources to effectively access the justice system when their families, freedom, or safety are at risk. Our vision is to see BC’s legal system transformed, by the way LABC represents our clients, into one more equitable and inclusive with a mission to strengthen client-centred legal help for British Columbians experiencing barriers accessing the legal system.

At LABC, we know that our continued ability to help the people who need us is due to the hardworking individuals who make up our team, dedicated to making a difference in the lives of people in need. We foster a positive culture of open communication for our team to thrive within, underpinned by our values of client focus, advancing Truth & Reconciliation, Equity, Diversity, and Inclusion, and change through leadership.

Legal Aid BC is in the early stages of, and committed to a transformative journey of embedding Truth, Reconciliation, Equity, Diversity, and Inclusion in all aspects of our work. We seek talent from equity-seeking groups, including but not limited to individuals who self-identify as First Nations, Inuit, or Metis descent, persons with diverse abilities, gender diverse, racialized, and members of the 2SLGBTQIA+ community, be a part of this exciting stage of Legal Aid BC’s growth. We care deeply about the culture we are building and are looking for staff members who not only excel in their respective areas but are also passionate about supporting the people we serve and each other. If this resonates with you, we encourage you to apply. All interested and eligible applicants will be considered with due consideration to all protected grounds under the BC Human Rights Code. If we can do anything to make your application experience a positive and equitable one, we want to hear from you on what we can do better.

To understand why legal aid matters, and our commitments to Truth, Reconciliation, Equity, Diversity and Inclusion, please explore our website, planning and guiding documents at https://legalaid.bc.ca/.

The Ideal Candidate

You have a Bachelor’s degree in business, economics, statistics or related field required. A minimum two (2) years’ related experience as outlined in rated requirements including strategic initiative project management, process and performance improvement, data analytics and reporting metrics required. Lived experience as a person from an inequity experiencing group and/or a systemically excluded group (disclosure of individual lived experience of inequity is welcome and not required to meet this criteria). Experience in equity, diversity and inclusion in the legal industry or another professional services industry considered an asset.

Demonstrated commitment to and proven track record in an ethical approach to data collection, analysis and working on issues affecting vulnerable populations. An equivalent combination of training, education and experience may be considered. You are committed to understanding what is expected of your work, constructive and critical engagement with a task, and continuous improvement in the quality of our outputs and deliverables.

We Offer

A competitive annual salary, as well as a comprehensive benefits package (based on your employment status and affiliation including:

• Four weeks paid vacation to start that grows the longer you are with LABC
• An excellent employee benefits package, where premiums are 100% paid by LABC
• A generous defined benefit pension plan
• Support for training and development
• An Employee and Family Assistance program
• The opportunity to participate in various Employee programs (Employee Wellness, etc.)
• Support for a healthy work/life balance
• Generous leave provisions (sick time, special leaves)
• 13 paid statutory holidays
• An opportunity for a flexible hybrid work arrangement for some positions (LABC reserves the right to change this policy at any time)
• Transit friendly employer for eligible staff to have their commute subsidized
• Dog-friendly offices
• Dedicated Cultural Leave provisions for Indigenous employees
• An Equity, Diversity and Inclusion Council, and Indigenous employees Council and Accessibility Committee of employees from equity-seeking groups that advises on ongoing improvements and investments in Equity, Diversity and Inclusion at our workplace

For additional information regarding our extensive benefits package, please explore our careers page at: https://legalaid.bc.ca/about/careers/why-work-here.

If you are interested in joining us – visit our careers page for the full job posting at https://legalaid.bc.ca/careers and apply now!

We would like to thank all external applicants for their interest but regret that only those shortlisted will be contacted.

Required languages: English

Education level: Bachelor's degree

Required skills: Demonstrated commitment to and proven track record in an ethical approach to data collection, analysis and working on issues affecting vulnerable populations.

Closest intersection: Burrard and West Pender St.