Job Description

Hotel front desk clerk for Hotel Bedford
Goderich, ON
Vacancies: 1

Salary: $27/hr, 40hours/week
Start date: As soon as possible
Terms of employment: Permanent/Full-time
Employment groups: Indigenous people, Newcomers to Canada

Specific Skills:
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Investigate and resolve complaints and claims
Process guests’ departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Handle wake-up calls
Provide customer service

Work conditions and physical capabilities:
Attention to detail
Work under pressure

Personal suitability:
Client focus
Dependability
Efficient interpersonal skills
Flexibility
Organized
Reliability

Education: No degree, certificate or diploma
Languages: English
Experience: Experience an asset

How to apply:
By e-mail: [email protected]

Required languages: English

Education level: No degree, certificate or diploma

Required skills: Experience an asset

Closest intersection: Goderich, ON