Job Description

Location: Calgary, AB, T2G 5J5
Salary: $28.85 hourly / 30 to 40 hours per Week
Terms of employment: Permanent employment, Full time
Start date: Starts as soon as possible
vacancies: 1 vacancy

Languages: English
Education: College/CEGEP
Experience: 1 year to less than 2 years

Tasks:
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Computer and technology knowledge:
Networking software
Networking hardware
Networking security
Internet
Servers
Software development
MS Office
MS Windows

Personal suitability:
Efficient interpersonal skills
Excellent oral communication
Team player

By email
[email protected]

By mail
128 2 Ave SE suite 105
Calgary, AB
T2G 5J5

Required languages: English

Education level: College/CEGEP

Required skills: N/A

Closest intersection: N/A