Job Description

Brampton, ON
L6X 4Y9
Salary
29.00 hourly / 35 hours per Week
Terms of employment
Permanent employment
Full time
Day, Morning, Overtime
Start dateStarts as soon as possible
vacancies 2 vacancy
Verified
SourceJob Bank #2583174
Overview
Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years

Responsibilities
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations

Required languages: English

Education level: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Required skills: Excellent oral communication, Excellent written communication, Team player

Closest intersection: L6X 4Y9