Job Description

About COBS Bread Sydney
CB Artisan Bakery Ltd., operating as COBS Bread Sydney, is a locally operated retail bakery located at 220 Welton Street, Sydney, Nova Scotia. We prepare and sell fresh bread and other baked goods, with a focus on product quality, freshness and customer service. We are currently building our team and are looking for reliable and motivated individuals to join our bakery operations.

Employer: CB Artisan Bakery Ltd. operating as COBS Bread Sydney
Work Location: 220 Welton Street, Sydney, Nova Scotia B1P 5S1
Position: Assistant Manager
Number of Vacancies: 2
Employment Type: Permanent, Full-time
Salary: $50,000 per year
Hours: 30 hours per week
Language of Work: English
Work Setting: On-site
Schedule: Day, early morning, evening, weekend and holiday shifts may be required depending on store operations.

Job Duties
•Supervise and coordinate the daily activities of bakery clerks and bakers during assigned shifts to ensure customers are served efficiently.
•Assign counter, product display and cleaning duties to staff and adjust work assignments according to customer traffic and operational needs.
•Assist with preparing staff schedules and coordinating breaks, shift changes and coverage for the bakery’s retail team.
•Monitor front-counter product levels throughout the day and coordinate with bakery production staff when bread and other baked goods need to be replenished.
•Maintain appropriate levels of retail products, packaging and store supplies, check incoming deliveries and identify items that need to be reordered.
•Handle routine customer requests, complaints, product availability issues and transaction concerns, and refer more serious matters to the Bakery Manager when required.
•Monitor routine payments, refunds and merchandise returns and ensure established cash-handling and POS procedures are followed.
•Train new bakery clerks and bakers on customer service, POS procedures, product knowledge, food handling, store policies and opening and closing routines.
•Monitor employee performance during assigned shifts and provide day-to-day guidance to help maintain service and operational standards.
•Prepare and maintain routine records relating to sales, inventory, product waste, merchandising and staffing matters for management review.
•Ensure bread displays, shelves, promotional signage, checkout areas and other customer-facing areas are properly stocked, clean and maintained throughout the day.
•Perform bakery clerks , bakers and customer service duties during busy periods and assist with opening and closing the bakery when scheduled.

Employment Requirements
•Completion of secondary school is required.
•3 to 5 years of experience in retail sales, customer service, bakery retail operations or a related field is required.
•Previous supervisory or team leadership experience is an asset.
•Strong communication, customer service and organizational skills.
•Ability to supervise employees, organize work assignments and respond to day-to-day retail operational issues.
•Ability to work effectively in a fast-paced retail bakery environment.
•Availability to work flexible shifts, including weekends and holidays as required.

How to Apply
Please submit your resume by email to: [email protected]
Please indicate “Assistant Manager” in the subject line.

Required languages: English

Education level: Completion of secondary school is required.

Required skills: Description included

Closest intersection: Sydney