Job Description

TECHNICAL SUPPORT ANALYST – Brampton, ON

Employer: Aditi Soft Inc.
Location: 147 Thorndale Rd, Brampton, ON, L6P 4L4
Job Type: Full-Time, Permanent
Salary: $37.00 per hour
Working Hours: 37.5 – 44 hours/week
Start Date: Immediate
Vacancies: 1

OVERVIEW:
Languages
English

Education
College/CEGEP

Experience
2 years to less than 3 years

On site
Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Additional information

Work conditions and capabilities

Fast-paced environment
Work under pressure
Attention to detail
Tight deadlines
Sitting

Personal Suitability

Accurate
Client Focus
Excellent oral communication
Excellent written communication
Organized
Team player
Ability to multitask

Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

– Support for youths
– Support for Indigenous people

Who can apply for this job?

You can apply if you are:

• A Canadian citizen
• A permanent resident of Canada
• A temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

How to apply
By email
[email protected]

Required languages: ENGLISH

Education level: College/CEGEP

Required skills: • Fast-paced environment • Work under pressure • Attention to detail

Closest intersection: N/A