Job Description

Overview
Languages: English
Vacancies: one (1)
Hours per week: 40
Hourly wage: $20.33
Anticipated start date: as soon as possible

Education
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
or equivalent experience

Experience
7 months to less than 1 year

On site
Work must be completed at the physical location. There is no option to work remotely.

Work setting
Hospitality industry
Hotel, motel, resort

Responsibilities
Tasks
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests’ departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Perform light housekeeping and cleaning duties
Provide customer service

Experience and specialization
Computer and technology knowledge
Multi-line switchboard
Word processing software
Database software
Central reservation system (CRS)
Spreadsheet
Internet

Additional information
Security and safety
Criminal record check

Transportation/travel information
Own transportation

Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Standing for extended periods

Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness

Benefits
Health benefits
Dental plan
Health care plan
Vision care benefits

Email applications to: [email protected]

Required languages: English

Education level: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience

Required skills: Client focus, Dependability, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Judgement, Organized, Reliability, Team player, Resourcefulness

Closest intersection: 201 Wood Street, Whitehorse Yukon