Job Description

BC Assessment is currently looking for permanent Assessment Administrators in multiple locations across BC! If you are looking to begin or grow your career in administration, we want to hear from you!

We acknowledge that BC Assessment’s offices are located on the traditional territories of the First Nations, Metis, and Inuit peoples across BC. We are honoured to be able to live, work and play on this land.

Up to 5 positions in any of the following locations:

Vancouver
Victoria
Nanaimo
Kelowna
Kamloops
Nelson
Cranbrook
Prince George
Terrace

This competitive process may also be used to fill temporary positions.

Who we are

As a Provincial Crown Corporation, our enduring purpose is to support communities through independent excellence in property assessments. Our people are the key to our success – they drive our business, bring our values to life and help build communities. We value BC and also, truly value our people.

Who you are

We are looking for someone with strong teamwork skills, who provides customer service with kindness, tact, and diplomacy. Ideally, you are organized, detail-oriented, and efficient, you can manage multiple work assignments with professionalism and confidence. Our preferred candidate is a proficient user of MS Office and feels comfortable working in and using new databases.

What you’ll get to do

Customer Service:

Front line counter and phone customer service representative.

Assist customers with many aspects of form completion, general inquiries, BC OnLine and other property information requests.

Database Management:

Create and maintain new property folios.

Receive and review source documentation, check for accuracy and input into database.

Assessment Roll Administration:

Receive, review and process address changes received from various sources.

Assist customers with public website and digital assessment information queries.

Receive, enter, and track inquiries from property owners and others and forwards inquiries as required.

Receive, complete, and distribute requests for apportionment after Roll closure.

General Administration:

Format and review letters, memos, reports, presentations and other documents using a variety of software.

Correspond with internal and external customers ensuring accuracy and consistency.

Discover more about the role of Assessment Administrator and the important work they do!

These positions are included in the bargaining unit.

Required languages: English

Education level: Completion of Grade 12 (High School Diploma)

Required skills: Customer service, data entry, phone etiquette, teamwork, writing, speaking to colleagues and customer, MS Office Suite

Additional skills / Assets: computer skills, verbal and written communication

Closest intersection: hiring in 9 of our office locations