Job Description

We are currently seeking a Director of Operations (NOC 70012) to join the NCS Team in a challenging role.

NCS Fluid Handling Systems delivers expert dewatering, water management, hydrostatic testing, filtration, and sediment control solutions across Canada. Supported by a skilled team and partners, NCS serves energy, mining, industrial, and municipal construction markets with innovative systems for river diversions, sewer bypass, wellpoint dewatering, and water treatment.

If you are seeking a challenging yet rewarding career and meet the qualifications outlined, we would love to hear from you!

Company Operating Name: NCS Fluid Handling Systems Inc.
Business Address: 23853 Fraser Highway, Langley Twp, British Columbia, V2Z 2K5
Work Location: BC Region
Position Title: Director of Operations
Available Positions: One (1)
Start Date: As soon as possible

Terms of Employment:
• Permanent Position – Full time
• Hourly Position – 40 Hours a week
• Salary – $130,000/yr – $155,000/yr
• Location: Langley, British Columbia
• Benefits:
• Annual bonus of 30%
• 4 Weeks vacation/Year
• Extended HealthCare
• Disability insurance
o Short-term disability
o Long-term disability
• Retirement savings / RRSP matching
• Training & development support

Role Summary
As Director of Operations, you will lead and supervise all regional operational, financial, safety, and people-related aspects of NCS’s projects. Your role is critical in ensuring that projects are delivered on time, within budget, safely, and with high quality—while achieving financial targets. You will also ensure customer satisfaction through rigorous process discipline (e.g. LEM generation, signoffs, cost accuracy) and maintain compliance and safety across all field and site operations. You will play a critical role in driving both execution and strategy, working closely with field teams, project managers, finance, and sales to ensure seamless service delivery, client satisfaction, and profitability

Key Responsibilities:
• Lead and oversee all regional operational, financial, safety, and people-related aspects of projects, ensuring alignment with organizational objectives.
• Ensure regional projects are delivered on time, within scope, budget, and quality standards.
• Support bid strategy discussions by providing technical input, ensuring competitive and compliant proposals.
• Drive operational efficiency through scheduling, resource allocation, and workforce planning.
• Ensure accuracy in Labor, Equipment, and Material (LEM) tracking, customer signoffs, and compliance prior to invoicing.
• Oversee all related expense records (e.g., receiving tickets), ensuring they are properly closed and marked as completed in a timely manner.
• Monitor project performance, budgets, and timelines, implementing corrective actions as needed.
• Meet or exceed revenue, gross margin, and EBITDA targets through disciplined project execution and cost control.
• Collaborate with Finance on cost tracking, revenue recognition, forecasting, and operational alignment.
• Implement KPIs and operational metrics to improve margins, efficiency, and continuous improvement.
• Support Sales and Business Development with operational insights, project data, and field intelligence.
• Champion health, safety, and environmental compliance, ensuring adherence to policies and regulations.
• Lead, mentor, and manage project managers, field supervisors, and technicians, fostering a high-performance culture.
• Oversee employee lifecycle activities, including hiring, onboarding, training, performance management, and succession planning.
• Support staff evaluation and development systems to promote accountability, teamwork, and continuous improvement.
• Ensure client satisfaction through rigorous process discipline, standards adherence, and proactive communication.

Competencies & Qualifications Required:
• Minimum 5+ years in a leadership, project management or operations management role (preferably in energy, construction, pump/water management or a related field).
• Education – Bachelor’s Degree
• Familiarity with fluid system components such as diesel/electric pumps, HDPE piping, valves, fittings, tanks, and filtration systems.
• Strong understanding of fluid mechanics and pumping system design is a plus.
• Essential knowledge of operating and managing pumps brands like Global, BBA and Selwood is an advantage.
• Must have previous experience managing projects related to oil and gas applications including Trans Mountain, Woodfibre LNG, and Trans Canada Pipeline.
• Previous experience dealing with pump manufacturers and distributors across North America is a plus.
• Proven track record of managing P&L, budgets, and achieving EBITDA targets.
• Strong understanding of project execution, financial forecasting, and operational controls ; 4CastPlus software experience is a strong asset.
• In-depth knowledge of health and safety practices, including hazard identification, incident management and FLHA protocols.; knowledge of SiteDocs tool is a plus.
• Proficient in MS Office Suite (Excel, Word, PowerPoint), operational reporting tools, and LEM systems.
• Excellent leadership, communication, and organizational skills.
• Ability to lead cross-functional teams and drive performance in a fast-paced environment.
• Valid driver’s license and ability to travel regionally as required.

Required languages: English

Education level: Bachelor’s Degree

Required skills: Minimum 5+ years in a leadership, project management or operations management role

Additional skills / Assets: Please see description

Closest intersection: Nisku Spine Road and 9 Street