Parts Service Supervisor
- Type: Full Time
- Location: Fort McMurray
- Employer Type: Business
- Wage ($/hr): 36
- Published on: 2025-10-30
- Application Deadline: 2026-01-29
- Job ID: 1012551025
- Job Category: Retail
 
	Website Edmonton Gear Centre Ltd.
Job Description
Primary Responsibilities
•	Supervise staff in the parts department, providing training, support, and performance feedback
•	Maintain accurate inventory levels, monitor warehouse practices, and oversee stock transfers between branches
•	Coordinate shipments to ensure timely product delivery
•	Manage supplier relationships, enforce warranty and credit policies, and support business development initiatives
•	Prepare cost estimates, process sales transactions, and provide customer service support
•	Track competitor activities and market trends to inform decision-making
•	Implement quality control measures and contribute to continuous process improvements
•	Ensure compliance with workplace safety standards and company policies
•	Collaborate with other departments to streamline operations and enhance customer experience
•	Generate and present reports on sales, inventory trends, and operational challenges to management
•	Ensure effective use of ERP systems and Microsoft Office tools for reporting, analysis, and communication
•	Other assigned tasks and responsibilities as required by the Branch Manager
Qualifications
•	Minimum of 3 years of experience in parts operations, inventory management, or a related supervisory role
•	Supply Chain diploma or equivalent is required
•	Strong knowledge of parts operations, inventory management, and distribution processes
•	Experience working with ERP systems (preferably Infor) for inventory control, purchasing, and reporting
•	Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other computer applications related to inventory and reporting
•	Proven leadership skills with the ability to supervise, train, and motivate employees
•	Excellent communication, problem-solving, and customer service skills
•	Strong organizational skills with the ability to manage multiple priorities and meet deadlines
•	Familiarity with warranty procedures, credit policies, and workplace safety regulations is an asset
•	Confident and positive demeanor
Required languages: English
Education level: Supply Chain diploma or equivalent
Required skills: • Strong knowledge of parts operations, inventory management, and distribution processes • Experience working with ERP systems (preferably Infor) for inventory control, purchasing, and reporting • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other computer applications related to inventory and reporting • Proven leadership skills with the ability to supervise, train, and motivate employees • Excellent communication, problem-solving, and customer service skills • Strong organizational skills with the ability to manage multiple priorities and meet deadlines • Familiarity with warranty procedures, credit policies, and workplace safety regulations is an asset
Closest intersection: Gregorie Dr
